Current open job positions:

Customer Service Representative

The primary function will be to answer inbound customer calls and resolve customer inquiries in a timely manner, while providing a pleasant interaction with the customer. Candidate must be personable and a good listener. Daily processes will involve documentation of calls, interface with other departments, and follow-up. Must be willing to train, learn system applications and accept other related Customer Service duties as assigned.

Mortgage Loan Collector-Counseling Agent 

This role involves resolving delinquent first mortgage loans, offering payment options, processing payments, monitoring payment plans, documenting communications, and referring defaulted loans for legal action. Preferred candidates will have mortgage-related experience, excellent communication skills, and familiarity with agency guidelines. Minimum requirements include a high school diploma, 2 years of collections experience, computer literacy, and good to excellent credit.

Mortgage Loan Officer

A mortgage loan officer will develop new loan business and maintain relationships with existing clients, originating various types of mortgages including Conventional, FHA, VA, and Rural Development loans. The role requires collecting and analyzing financial information to determine loan eligibility, submitting completed applications to the processing department, and working closely with processors to ensure deadlines are met. Additionally, the job involves marketing to real estate partners and other referral sources, participating in real estate and community functions, and engaging in various training activities. This position is available in our Metairie office, Slidell office, Baton Rouge office, and Shreveport office.