Payments are due on or before the first day of each month and become delinquent thereafter. Recent regulations from some governmental agencies and investors require that we report delinquent accounts monthly to several national credit reporting agencies. The late payment amount shown on the coupons is to be paid on or after the 17th of the month. Any payment received by our office on or after the 17th day must include the late charge or the payment may be refused. If additional funds are included with any payment, please specify the purpose in the blocks provided on the coupons.

Reduce clutter and avoid late charges by changing your preferences to paperless through your estatus connect account. Follow the directions here to change your billing process to paperless. 

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When writing about your account or paying any amount other than the coupon amount, the correspondence should be mailed to our office mailing address:

Standard Mortgage Corporation
701 Poydras Street, Box 45
New Orleans, LA 70139

Please include your mortgage account number on all correspondence.